Details: JOB SUMMARYThe Loan Processor Responsible for the overall processing of mortgage loan files and general administrative duties.ESSENTIAL JOB FUNCTIONSPerforms the processing of mortgage loan files requiring the verification of loan documents including income, credit appraisal and title insurance-while maintaining strict compliance with RESPA, Section 32, HMDA and the turndown of mortgage loan files. Also includes any administrative duties to complete these tasks (i.e. faxing, copying, filing and phone support).Provide strong communication and support to underwriting, mortgage professionals and customers to clear stipulations needed for mortgage loan files to ensure a quick turnaround time.Gathers credit and other documents from the customer and third parties in support of the loan approval decision.Enter loan information into Nationstar Mortgage computer system. Prepare closing documents and arrange closings with loan officer and closing department.FUNCTIONAL JOB COMPETENCIESIntegrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn?t misrepresent him/herself for personal gain.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Composure: Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold thing together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn?t show frustration when resisted or blocked; is a settling influence in a crisis.
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