Dispatch

Details: This dispatch Position Features:? Great Pay to $31KImmediate need for qualified dispatchers!!!Responsibilities:Must be able to utilize headset and computer terminal to navigate through multiple systems to input and retrieve information.Receive incoming work orders from Customer Service Representative and dispatch the Field Service Technician to Customer sites.Stay in constant communication with the Field Service Technicians and FOM's in order to troubleshoot any issues that may arise in the field.Utilize in house mapping system for routing of Technicians and Route Salesmen.Position requires ability to work in a very structured environment with a diverse workforce.Must be able to maintain complete knowledge of all Service tasks and programs and adapt to dynamic, constantly changing telecommunications environment.Accountable for Service calls, attendance, and adherence to work schedule. Qualified Candidates will posses the following qualifications:Ability to be flexible and extremely reliableWork an early schedule and weekends as wellExcellent oral and written communication skills.Knowledge of Microsoft Based Systems to include but not limed to: Word, Excel, and Outlook.Experience with 10 key.Demonstrated ability to make quick and accurate decision.Strong interpersonal skills in order to effectively communicate with Customers, vendors, employees, and Upper Management.Ability to manage multiple tasks with changing priorities while meeting heavy deadlines.The capacity to work under pressure and the adaptability to work in an ever-changing environment. We are an equal employment opportunity employer.

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