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Wednesday, 11 July 2012

Mortgage Servicing Specialist

Details: Mortgage Servicing SpecialistA large financial institution in the area is currently hiring a Mortgage Servicing Specialist. This position has the opportunity for growth and long term advancement. Candidates with customer service skills or basic mortgage knowledge are applicable! The opportunity is located in a fast-paced environment. *This is a contract opportunity with temp to hire potential*Pay: 17.00/hr*Professionalism and confidentiality is an absolute must**Must be highly professional in demeanor, attire and communication skills* *Someone who is polished, shows initiative, works well individually and with a team* *Someone who is willing to go the extra mile to exceed client expectations* *Candidates need to feel comfortable working quickly and multi-tasking*Great opportunity to “get your foot in the door" at one of the largest financial institutions in the world! Summary:Supports the servicing of mortgage loans. May entail working on default and/or non-defaulted loans. Responsibilities may include processing routine transactions, documenting loan history, responding to customer, investor, or other 3rd party inquiries, researching and/or preparing documentation, or analyzing requests in accordance with established guidelines and determining appropriate course of action. Handles more complex levels of transactions with limited supervision to complete daily tasks and duties. Typically has 2-4 years of experience with a working knowledge of the business and general office skills. In addition to the responsibilities of the mortgage loan transactions operations/servicing loan servicing specialist, handles more complex transactions and is more skilled and tenured. Works more independently than less seasoned specialists. May assist with training and coaching of associates and/or distribution of work to associates. May obtain credit reports, inspections, surveys, and title work. Contacts customer with any questions or concerns.

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