RETAIL BUSINESS DEVELOPMENT REPRESENTATIVE

Details: Retail Banking Opportunities - Salem Five’s New Waltham StoreNow is the time to join Salem Five Bank! Salem Five, a leading financial services institution and one of the largest community banks in the state, is coming to Waltham!Become part of Salem Five’s high-energy retail banking team at its new Waltham Store, which will be opening Fall 2012 on Trapelo Road. The following opportunities are now available:Market Manager Ideal candidate will be an experienced Market Manager with a BS/BA degree and/ or a minimum of three to five years’ experience in branch/retail management and business development. Individual must have strong management skills, with a strong aptitude for sales, and sales leadership.Retail Business Development Representative The qualified candidates will earn base salary plus sales incentives to sell and cross-sell a variety of Salem Five products and services, develop relationships with potential customers, and assist current customers with their banking needs. Qualifications include strong sales and service orientation. Banking and/or retail sales experience is an asset.Senior Customer Sales and Service Associate – Full-time The qualified candidates will be responsible for opening new accounts, processing client servicing requests and processing teller transactions as needed. Ideal candidate possesses excellent customer service skills and demonstrated sales skills. Previous teller/supervisory experience is required. Must be able to work a full-time flexible schedule.Customer Sales and Service Associates - Part Time The qualified candidates will be responsible for opening new accounts, processing client servicing requests and processing teller transactions as needed. Ideal candidate possesses excellent customer service skills, demonstrated sales skills as well as an energetic, “can-do” approach. Must be able to work a flexible part-time schedule including Saturday and Sunday hours. Retail banking experience is preferred.With a rich history and a strong reputation for growth, service and innovation, Salem Five offers employees a sense of stability and pride. Salem Five also offers a comprehensive salary and benefit package including health insurance, tuition assistance, and matching 401k plan. Qualified candidates may submit a resume and application online at https://www.salemfive.com/index.php/careers/job-openings or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.Salem Five is an EEO/AA Employer

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Retail Business Development Representative

Details: Retail Banking Opportunities - Salem Five’s New Waltham StoreNow is the time to join Salem Five Bank! Salem Five, a leading financial services institution and one of the largest community banks in the state, is coming to Waltham!Become part of Salem Five’s high-energy retail banking team at its new Waltham Store, which will be opening Fall 2012 on Trapelo Road. The following opportunities are now available:Market Manager Ideal candidate will be an experienced Market Manager with a BS/BA degree and/ or a minimum of three to five years’ experience in branch/retail management and business development. Individual must have strong management skills, with a strong aptitude for sales, and sales leadership.Retail Business Development Representative The qualified candidates will earn base salary plus sales incentives to sell and cross-sell a variety of Salem Five products and services, develop relationships with potential customers, and assist current customers with their banking needs. Qualifications include strong sales and service orientation. Banking and/or retail sales experience is an asset.Senior Customer Sales and Service Associate – Full-time The qualified candidates will be responsible for opening new accounts, processing client servicing requests and processing teller transactions as needed. Ideal candidate possesses excellent customer service skills and demonstrated sales skills. Previous teller/supervisory experience is required. Must be able to work a full-time flexible schedule.Customer Sales and Service Associates - Part Time The qualified candidates will be responsible for opening new accounts, processing client servicing requests and processing teller transactions as needed. Ideal candidate possesses excellent customer service skills, demonstrated sales skills as well as an energetic, “can-do” approach. Must be able to work a flexible part-time schedule including Saturday and Sunday hours. Retail banking experience is preferred.With a rich history and a strong reputation for growth, service and innovation, Salem Five offers employees a sense of stability and pride. Salem Five also offers a comprehensive salary and benefit package including health insurance, tuition assistance, and matching 401k plan. Qualified candidates may submit a resume and application online at https://www.salemfive.com/index.php/careers/job-openings or mail your resume to Human Resources, 210 Essex Street, Salem, MA 01970.Salem Five is an EEO/AA Employer

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Cust Sales & Svc Rep - Retail - (40 hours) - Prosperity Centre S

Details: Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions.

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Retail Customer Service Associates ... Up To $11/Hour

Details: Retail Customer Service Associates ...are you looking for something new and exciting, where no two days are the same? You certainly won't be stuck behind a desk, assisting customers of this busy service oriented company. Several upbeat and friendly people are needed for face-to-face customer service throughout corporate casual retail locations in the Joliet area.Retail Customer Service Associates will answer billing questions, enter orders and document customer activities into the computer system, take payments, and exchange/ upgrade equipment in a fast paced atmosphere. Retail Customer Service Associates will be working 40 hours per week that may include Saturdays and possible overtime. Salary: up to $11/hour plus full benefit package including medical and vision discount plans, 401K, quarterly bonus potential, and attendance bonuses!

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Retail Personal Banker - Cross-Sell

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None. ExperienceMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * College degree or three to five years work experience providing transferrable skills, or, combination of education and experience. Experience in financial industry strongly desirable. * Demonstrated ability to develop comfort level with cold calling sales and/or the ability to cross sell to established customers. * Ability to pass lending test requirements to achieve appropriate level of lending authority. * Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. * Must present a professional demeanor. * An advanced level of written and oral communication skills must be demonstrated. * Must demonstrate the ability to develop a strong working knowledge of knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

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Retail Personal Banker - Acquisition

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: ò Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. ò Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. ò Bank Operations: o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None. ExperienceMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: ò College degree or three to five years work experience providing transferrable skills, or, combination of education and experience. Experience in financial industry strongly desirable. ò Demonstrated ability to develop comfort level with cold calling sales and/or the ability to cross sell to established customers. ò Ability to pass lending test requirements to achieve appropriate level of lending authority. ò Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. ò Must present a professional demeanor. ò An advanced level of written and oral communication skills must be demonstrated. ò Must demonstrate the ability to develop a strong working knowledge of knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. ò This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

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Retail Personal Banker - Acquisition

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: ò Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. ò Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. ò Bank Operations: o Open and maintain full range of retail accounts and services. o Keep up to date on the security controls in place to protect the office against criminal and fraudulent activities and unnecessary risk and exposure. o May need to handle opening and/or closing procedures as a member of the platform staff. SUPERVISORY RESPONSIBILITIES: None. ExperienceMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: ò College degree or three to five years work experience providing transferrable skills, or, combination of education and experience. Experience in financial industry strongly desirable. ò Demonstrated ability to develop comfort level with cold calling sales and/or the ability to cross sell to established customers. ò Ability to pass lending test requirements to achieve appropriate level of lending authority. ò Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. ò Must present a professional demeanor. ò An advanced level of written and oral communication skills must be demonstrated. ò Must demonstrate the ability to develop a strong working knowledge of knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. ò This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

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Retail Personal Banker - Cross-Sell

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES. SUPERVISORY RESPONSIBILITIES: None. ExperienceMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: * College degree or three to five years work experience providing transferrable skills, or, combination of education and experience. Experience in financial industry strongly desirable. * Demonstrated ability to develop comfort level with cold calling sales and/or the ability to cross sell to established customers. * Ability to pass lending test requirements to achieve appropriate level of lending authority. * Must be able to demonstrate understanding of advanced math functions that will allow for analysis of credit and financial information. * Must present a professional demeanor. * An advanced level of written and oral communication skills must be demonstrated. * Must demonstrate the ability to develop a strong working knowledge of knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

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Mortgage Underwriter - Retail Channel - Cincinnati

Details: Division: Mortgage FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTIONPerforms a wide range of duties related to the underwriting of residential mortgages. Renders an underwriting decision and subsequent clearing conditions to ensure credit guidelines are met. Proactive in communicating the decision to the Loan Originator, as well as serving as a resource to Residential Mortgage personnel on any underwriting questions. Assists in training new hires. Functions as escalation point for decisions requiring higher authority or unique problem solving to make the loan work. DUTIES AND RESPONSIBILITIES* Utilize systems in place, including automated underwriting to underwrite files in a timely manner. * Underwrite conventional and portfolio loans, in addition to assisting in FHA/VA loans, until such delegation is provided. * Manage expected service levels related to decision and condition clearing. * Update information on processing and underwriting systems to verify, add, delete or waive conditions. * Contact Loan Originators with the decision on the loan immediately after underwriting the file. * Provide feedback to other staff and loan officers. * Demonstrate leadership skills as a team player by providing superior customer service, being flexible and approachable. * Responsible for appropriate section of HMDA Worksheet. * Review exception reports to ensure completion of all tasks. * Maintain knowledge of Fifth Third Mortgage Company policies and procedures, in addition to private investors, government investors and portfolio Credit Policy and Guidelines. SUPERVISORY RESPONSIBILITIES: None. ExperienceKNOWLEDGE & SKILLS REQUIRED* Knowledge of conventional and government underwriting guidelines. * Three (3) or more years mortgage lending experience in origination and/or processing in heightened role. * Knowledge of the complete mortgage lending process. * High degree of attention to detail. * Knowledge of federal lending regulations governing real estate lending. * Knowledge of financial analysis techniques. * Demonstrated leadership skills. * Proven computer skills. * Demonstrated organizational skills. * Demonstrated teamwork and customer service skills. * Ability to make decisions in a time sensitive manner. This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

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Retail Associate Sales/Personal Banker Training

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Performs a variety of duties at the banking center level within the framework of a management training program, involving a rotation through various banking centers and bankmarts. Becomes familiar with the operations and procedures of retail banking, and acquires the knowledge and experience required for assuming an Office Manager position.DUTIES & RESPONSIBILITIES:• Observes retail operations and workflow to become familiar with the function of each position.• Performs the duties and jobs required by the training program to gain first hand knowledge of the total retail operation.• Gains knowledge of the various products and services solicited within the retail environment so as to be able to sell and cross-sell effectively.• Builds a network of resources within retail and supporting divisions, upon which to call for assistance in a management capacity.SUPERVISORY RESPONSIBILITIES: NoneExperience

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Retail Personal Banker - Detroit Eastside

Details: Division: Retail FlsaStatus: Non-Exempt EmploymentType: Regular GENERAL FUNCTION: Entry into a sales position with a primary focus on sales development and relationship building through the promotion of deposits, loans, fee-based services and the retention of customers. Responsible for selling a full range of banking products and services to existing and prospective customers while providing specialized customer care. Utilize and promote the Branded Sales and Service process, using the prescribed tools and interacting with the Customer/Financial Service Representatives for referral activity. ESSENTIAL DUTIES & RESPONSIBILITIES: * Sales/Goals Function: o Maintain an awareness of the various market segments (Acquisition and Cross Sell) and develop an understanding of how Fifth Third solutions support each market. o Consistently meet or exceed sales goals for loans, deposits, and fee income, as set by management utilizing sales skills appropriate for the Financial Center market segment. (i.e., cold calling versus calling campaigns to an already established customer base). o Oversee the complete consumer loan process following approved guidelines. o Consistently meet or exceed brokerage referral goals as set by management. o Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs. o Promote company products and services by regularly soliciting internal customers for expanded business and referrals, to assist in the continuing growth of the office and company. o Initiate and maintain customer contact through a variety of methods, including but not limited to customer interaction on the line and platform, telemarketing, and attending various seminars and community events. o Maintain the sales environment, and actively participate in regular sales and office staff meetings, the execution of sales contests, monthly Blitzes and other motivational activities. o Actively participate in the telemarketing process within the financial center, utilizing the marketing resources and other various tools. o Establish close relationships with assigned business partners, such as Mortgage, Small Business Bankers, Business Banking Officers and Investment Executive to ensure that established goals for each business line is met. o Provide guidance to the Customer/Financial Service Representatives in the referral/sales process. * Customer Service: o Utilize the FNA to build thorough customer information for optimal financial solutions for their needs. o Provide a customer experience that is consistent across all customer touch points, is among the leaders in the financial services industry in terms of customer satisfaction, loyalty, and retention and provides a differentiated experience from other providers in the market place. o Promote excellent customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to help at all times, providing professional resolution of problems/issues. o Establish a relationship with the customer base of the financial center through knowledge of account ownership, greeting customers by name, and exhibiting an attitude of caring. o Assist in ensuring the financial center is neat and orderly and presentable for clients. Adhere to the Fifth Third clean desk policy and maintain a professional appearance. * SEE ACTUAL JOB DESCRIPTION FOR ALL DUTIES AND RESPONSIBILITIES.ExperienceMINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: College degree or equivalent combination of education and experience required. Four+ years experience in a sales environment; experience in financial industry a plus. Pass lending test requirements to achieve appropriate level of lending authority. Must have appropriate licensing of 6, 63 and insurance. Able to sell independently from the Brokerage Investment Executive. Work involves ability to perform advanced math functions with capability to analyze credit and financial information. Position involves contact with the public, necessitating the ability to present a professional image. Work requires the ability to properly read and write well enough to communicate in both oral and written form. Position requires an in-depth knowledge of retail policies and procedures in order to utilize good judgment in making sound decisions. * This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS). The NMLS web site (mortgage.nationwidelicensingsystem.org) provides the MU4R questions and registration required for employment in this position.

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